Match the items on the right to the items on the left to make a dialogue.

(Source: Viney, P., Curtin, J. Survival English International Communication for Professional People. Oxford: Heinemann, 1994, p.58)

Natalie Trudeau:	??? Maybe if you wait a while, it’ll heat up again. Hello. Front Desk? I’ve been trying to get hot water for ten minutes! It’s been freezing cold. Yes? You’re sure there’s absolutely no hot water? The person who’s responsible for all building maintenance OK, but do not send anyone for five minutes! I’m still in my robe. I’ll contact maintenance and have them send someone up right away. Yes, how can I help you, Ms Trudeau? Who’s the engineer? Wait! I have three appointments this morning. I want to take a shower and there’s no hot water. The engineer. This is Natalie Trudeau in room 504. No, none. Who will that be? Really? Have you turned the handle all the way to the right?
Receptionist:	??? Maybe if you wait a while, it’ll heat up again. Hello. Front Desk? I’ve been trying to get hot water for ten minutes! It’s been freezing cold. Yes? You’re sure there’s absolutely no hot water? The person who’s responsible for all building maintenance OK, but do not send anyone for five minutes! I’m still in my robe. I’ll contact maintenance and have them send someone up right away. Yes, how can I help you, Ms Trudeau? Who’s the engineer? Wait! I have three appointments this morning. I want to take a shower and there’s no hot water. The engineer. This is Natalie Trudeau in room 504. No, none. Who will that be? Really? Have you turned the handle all the way to the right?
Natalie Trudeau:	??? Maybe if you wait a while, it’ll heat up again. Hello. Front Desk? I’ve been trying to get hot water for ten minutes! It’s been freezing cold. Yes? You’re sure there’s absolutely no hot water? The person who’s responsible for all building maintenance OK, but do not send anyone for five minutes! I’m still in my robe. I’ll contact maintenance and have them send someone up right away. Yes, how can I help you, Ms Trudeau? Who’s the engineer? Wait! I have three appointments this morning. I want to take a shower and there’s no hot water. The engineer. This is Natalie Trudeau in room 504. No, none. Who will that be? Really? Have you turned the handle all the way to the right?
Receptionist:	??? Maybe if you wait a while, it’ll heat up again. Hello. Front Desk? I’ve been trying to get hot water for ten minutes! It’s been freezing cold. Yes? You’re sure there’s absolutely no hot water? The person who’s responsible for all building maintenance OK, but do not send anyone for five minutes! I’m still in my robe. I’ll contact maintenance and have them send someone up right away. Yes, how can I help you, Ms Trudeau? Who’s the engineer? Wait! I have three appointments this morning. I want to take a shower and there’s no hot water. The engineer. This is Natalie Trudeau in room 504. No, none. Who will that be? Really? Have you turned the handle all the way to the right?
Natalie Trudeau:	??? Maybe if you wait a while, it’ll heat up again. Hello. Front Desk? I’ve been trying to get hot water for ten minutes! It’s been freezing cold. Yes? You’re sure there’s absolutely no hot water? The person who’s responsible for all building maintenance OK, but do not send anyone for five minutes! I’m still in my robe. I’ll contact maintenance and have them send someone up right away. Yes, how can I help you, Ms Trudeau? Who’s the engineer? Wait! I have three appointments this morning. I want to take a shower and there’s no hot water. The engineer. This is Natalie Trudeau in room 504. No, none. Who will that be? Really? Have you turned the handle all the way to the right?
Receptionist:	??? Maybe if you wait a while, it’ll heat up again. Hello. Front Desk? I’ve been trying to get hot water for ten minutes! It’s been freezing cold. Yes? You’re sure there’s absolutely no hot water? The person who’s responsible for all building maintenance OK, but do not send anyone for five minutes! I’m still in my robe. I’ll contact maintenance and have them send someone up right away. Yes, how can I help you, Ms Trudeau? Who’s the engineer? Wait! I have three appointments this morning. I want to take a shower and there’s no hot water. The engineer. This is Natalie Trudeau in room 504. No, none. Who will that be? Really? Have you turned the handle all the way to the right?
Natalie Trudeau:	??? Maybe if you wait a while, it’ll heat up again. Hello. Front Desk? I’ve been trying to get hot water for ten minutes! It’s been freezing cold. Yes? You’re sure there’s absolutely no hot water? The person who’s responsible for all building maintenance OK, but do not send anyone for five minutes! I’m still in my robe. I’ll contact maintenance and have them send someone up right away. Yes, how can I help you, Ms Trudeau? Who’s the engineer? Wait! I have three appointments this morning. I want to take a shower and there’s no hot water. The engineer. This is Natalie Trudeau in room 504. No, none. Who will that be? Really? Have you turned the handle all the way to the right?
Receptionist:	??? Maybe if you wait a while, it’ll heat up again. Hello. Front Desk? I’ve been trying to get hot water for ten minutes! It’s been freezing cold. Yes? You’re sure there’s absolutely no hot water? The person who’s responsible for all building maintenance OK, but do not send anyone for five minutes! I’m still in my robe. I’ll contact maintenance and have them send someone up right away. Yes, how can I help you, Ms Trudeau? Who’s the engineer? Wait! I have three appointments this morning. I want to take a shower and there’s no hot water. The engineer. This is Natalie Trudeau in room 504. No, none. Who will that be? Really? Have you turned the handle all the way to the right?
Natalie Trudeau:	??? Maybe if you wait a while, it’ll heat up again. Hello. Front Desk? I’ve been trying to get hot water for ten minutes! It’s been freezing cold. Yes? You’re sure there’s absolutely no hot water? The person who’s responsible for all building maintenance OK, but do not send anyone for five minutes! I’m still in my robe. I’ll contact maintenance and have them send someone up right away. Yes, how can I help you, Ms Trudeau? Who’s the engineer? Wait! I have three appointments this morning. I want to take a shower and there’s no hot water. The engineer. This is Natalie Trudeau in room 504. No, none. Who will that be? Really? Have you turned the handle all the way to the right?
Receptionist:	??? Maybe if you wait a while, it’ll heat up again. Hello. Front Desk? I’ve been trying to get hot water for ten minutes! It’s been freezing cold. Yes? You’re sure there’s absolutely no hot water? The person who’s responsible for all building maintenance OK, but do not send anyone for five minutes! I’m still in my robe. I’ll contact maintenance and have them send someone up right away. Yes, how can I help you, Ms Trudeau? Who’s the engineer? Wait! I have three appointments this morning. I want to take a shower and there’s no hot water. The engineer. This is Natalie Trudeau in room 504. No, none. Who will that be? Really? Have you turned the handle all the way to the right?
Natalie Trudeau:	??? Maybe if you wait a while, it’ll heat up again. Hello. Front Desk? I’ve been trying to get hot water for ten minutes! It’s been freezing cold. Yes? You’re sure there’s absolutely no hot water? The person who’s responsible for all building maintenance OK, but do not send anyone for five minutes! I’m still in my robe. I’ll contact maintenance and have them send someone up right away. Yes, how can I help you, Ms Trudeau? Who’s the engineer? Wait! I have three appointments this morning. I want to take a shower and there’s no hot water. The engineer. This is Natalie Trudeau in room 504. No, none. Who will that be? Really? Have you turned the handle all the way to the right?
Receptionist:	??? Maybe if you wait a while, it’ll heat up again. Hello. Front Desk? I’ve been trying to get hot water for ten minutes! It’s been freezing cold. Yes? You’re sure there’s absolutely no hot water? The person who’s responsible for all building maintenance OK, but do not send anyone for five minutes! I’m still in my robe. I’ll contact maintenance and have them send someone up right away. Yes, how can I help you, Ms Trudeau? Who’s the engineer? Wait! I have three appointments this morning. I want to take a shower and there’s no hot water. The engineer. This is Natalie Trudeau in room 504. No, none. Who will that be? Really? Have you turned the handle all the way to the right?
Natalie Trudeau:	??? Maybe if you wait a while, it’ll heat up again. Hello. Front Desk? I’ve been trying to get hot water for ten minutes! It’s been freezing cold. Yes? You’re sure there’s absolutely no hot water? The person who’s responsible for all building maintenance OK, but do not send anyone for five minutes! I’m still in my robe. I’ll contact maintenance and have them send someone up right away. Yes, how can I help you, Ms Trudeau? Who’s the engineer? Wait! I have three appointments this morning. I want to take a shower and there’s no hot water. The engineer. This is Natalie Trudeau in room 504. No, none. Who will that be? Really? Have you turned the handle all the way to the right?
Receptionist:	??? Maybe if you wait a while, it’ll heat up again. Hello. Front Desk? I’ve been trying to get hot water for ten minutes! It’s been freezing cold. Yes? You’re sure there’s absolutely no hot water? The person who’s responsible for all building maintenance OK, but do not send anyone for five minutes! I’m still in my robe. I’ll contact maintenance and have them send someone up right away. Yes, how can I help you, Ms Trudeau? Who’s the engineer? Wait! I have three appointments this morning. I want to take a shower and there’s no hot water. The engineer. This is Natalie Trudeau in room 504. No, none. Who will that be? Really? Have you turned the handle all the way to the right?
Natalie Trudeau:	??? Maybe if you wait a while, it’ll heat up again. Hello. Front Desk? I’ve been trying to get hot water for ten minutes! It’s been freezing cold. Yes? You’re sure there’s absolutely no hot water? The person who’s responsible for all building maintenance OK, but do not send anyone for five minutes! I’m still in my robe. I’ll contact maintenance and have them send someone up right away. Yes, how can I help you, Ms Trudeau? Who’s the engineer? Wait! I have three appointments this morning. I want to take a shower and there’s no hot water. The engineer. This is Natalie Trudeau in room 504. No, none. Who will that be? Really? Have you turned the handle all the way to the right?
Receptionist:	??? Maybe if you wait a while, it’ll heat up again. Hello. Front Desk? I’ve been trying to get hot water for ten minutes! It’s been freezing cold. Yes? You’re sure there’s absolutely no hot water? The person who’s responsible for all building maintenance OK, but do not send anyone for five minutes! I’m still in my robe. I’ll contact maintenance and have them send someone up right away. Yes, how can I help you, Ms Trudeau? Who’s the engineer? Wait! I have three appointments this morning. I want to take a shower and there’s no hot water. The engineer. This is Natalie Trudeau in room 504. No, none. Who will that be? Really? Have you turned the handle all the way to the right?
Natalie Trudeau:	??? Maybe if you wait a while, it’ll heat up again. Hello. Front Desk? I’ve been trying to get hot water for ten minutes! It’s been freezing cold. Yes? You’re sure there’s absolutely no hot water? The person who’s responsible for all building maintenance OK, but do not send anyone for five minutes! I’m still in my robe. I’ll contact maintenance and have them send someone up right away. Yes, how can I help you, Ms Trudeau? Who’s the engineer? Wait! I have three appointments this morning. I want to take a shower and there’s no hot water. The engineer. This is Natalie Trudeau in room 504. No, none. Who will that be? Really? Have you turned the handle all the way to the right?